MY IPhone 6 has an Itunes logo and charging icon as I was trying to update IOS software what do I do I have followed all the instructions and no change

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Level 1

4 points

My IPhone 6 has an ITunes logo and a charging icon on the screen. I have followed all the instruction to restart etc no change...help!

iPhone 6s, iOS 9.3.2

Posted on Sep 6, 2016 5:15 PM

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Answer 1

Level 10

229,308 points

Something went wrong during the update and it's in recovery mode. You will have to plug it into your computer and restore it using iTunes.

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Answer 2

Level 10

164,021 points

Hi

Follow the steps here:

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